War risk queries on protection policies

Global strength, locally by your side.

At Zurich Middle East, we’re here to help people, families, and employers protect what matters most. For more than 40 years, we’ve been part of the region, supporting communities across UAE, Bahrain and Qatar, with life insurance, savings, and workplace solutions they can rely on.

From safeguarding your income to planning for retirement and building long‑term wealth, we’re by your side with flexible options designed to support you at every stage.
Wherever you are in life, we’re here to help you feel confident, secure, and truly #ReadyForLife.

Life insurance

Savings

Employee benefits

Why choose us?

73 countries
Claims payments made will be subject to any applicable sanctions

72 hours
Average time to pay a claim. This is based on receipt of all documents

98%* of all life claims paid, the remaining 2% wasn’t paid for non-disclosure or fraud

4.6 stars highlights our commitment to exceptional service and trust

Here's what our customers say**

Tina G

I had a great experience with Zurich. I was recently diagnosed with a critical illness and was very impressed with how smooth and easy the process for claim was. The team was extremely responsive and the turn around time was very quick.
Haresh M

It was 100% Good, each and every response was very fast, when myself was in Mumbai, video conference was very quick response. 100% satisfied!
Lex C

...Exceptionally helpful throughout interaction... professional, attentive, and clear in communication, prompt follow-up. Smooth and reassuring process.
Cheruvari V

I received a timely message in response to my email. Also, I was given good advice on how to progress with my claim related to the death of my wife. I appreciate the guidance received and the professionalism of your staff.
Nerry T

I am truly impressed by Zurich’s exceptional service - my claim was processed with remarkable speed and handled with the highest professionalism. I am especially grateful to advisors for their commitment and care, which turned a stressful situation into a positive experience.
I will highly recommend Zurich to my friends and relatives.

_{*Source: Zurich Customer paid report 2025

**Customer reviews received from various touchpoints in January, 2026}

Award-winning excellence across the Middle East

Zurich Middle East celebrated an outstanding run of industry recognition in 2025–2026, earning more than 25 wins and commendations across customer experience, digital innovation, marketing, sustainability, and insurance leadership. The accolades reflect our unwavering commitment to innovation, service excellence, and customer trust across the region.

Insurer of the Year – Overall
MENA II Awards 2026
Life Insurer of the Year
MENA II Awards 2026
Customer Experience Team of the year
CX Strategy Summit & Awards 2026
Digital Life Insurer of the Year
Digital Insurance Award 2026 - MENA Region
Best Employee Benefits Solutions
II Awards 2025
Best Fintech Innovation – Zurich Workplace Solutions
II Awards 2025
Insurance Company of the Year
Finance Middle East Awards
Life Insurer of the Year
GAIP–InsureTek Golden Shield Excellence Awards 2025

What makes
us proud…

We’re guided by our values. We’re optimistic, caring and reliable. With forward thinking, determination and a sense of togetherness, we bring our purpose to life.

When we say we listen to our customers, it’s not just marketing talk. We actually do.

More about us

Protecting
230 K
customers

Total cover
$57b
in market

Paid out
98%
of our life claims

High score of
4.6
on Google reviews